Privacy Policy


This Privacy Policy applies to information White Oak collects from direct mail efforts, email marketing efforts, information collected from this website and via telephone or facsimile.

 

If you have any questions, comments, or requests regarding privacy, please send an email to webmaster@gowhiteoak.com.

 

Collection of Information
We collect statistical information about you, such as the pages visited on the White Oak websites, unique URLs visited within our websites, the domains from which people visit our websites, browser type and IP address. We do not link such information to any of your contact information (such as name, email address or user name). Most of this information is collected via cookies or other analysis technologies. Accepting the cookies used on our site does not give us access to your personal information, but we may use the cookies to identify your computer. We also collect personally identifiable information about you that you voluntarily submit to us, such as by ordering products or services on our websites, filling out a form or survey, entering a contest or sweepstakes, registering your email address with us or emailing us. We may also collect personal information from you at other points on our websites that state that personal information is being collected. Personally identifiable information that we collect from you may consist of your contact information, product purchase information or product usage information.

 

Disclosure of Information
Unless we tell you otherwise, or unless required by law, we do not sell, rent, or give your personally identifiable information to any third parties. When you submit personal information to us we will let you know how you can prevent our use of this information for marketing purposes, if you so choose.

 

We may disclose your information when responding to subpoenas, court orders, government inquiries or legal processes when establishing or exercising our legal rights or defending against legal claims, when performing contracts with you or in other circumstances permitted or required under applicable law.

 

We may collect and possibly share your information in order to investigate, prevent , or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or our terms and conditions posted on our websites, or as otherwise required by law.

 

Use of Information
We use personally identifiable and non-personally identifiable information of for our marketing and sales purposes, for website administration, and for such purposes as expressly stated when you provided your information. We will not use this information for other purposes, unless you consent to the new usage or if required or permitted by applicable law. Of course, if applicable, we do use personally identifiable information to perform the services for which such data was collected (i.e. if you order a product or service, we will deliver the product or provide the service as requested or if you sign up for an email newsletter, we will send the email newsletter to the address you provide us).

 

If you want to opt-out of receiving communications you have expressly requested, you may do so by selecting the “opt-out” or “unsubscribe” link in each email that you receive from us or by sending an email to webmaster@gowhiteoak.com.

 

Occasionally, we will send you email communications with information which may be useful to you including information about our products and services or about special promotions. When you first provide us with your email address, you will be given the option of not receiving any such e-mail communications. We will include instructions in our e-mail messages on how to unsubscribe if you later decide you do not want to receive any future email communications.

 

From time-to-time our websites request information from users via surveys or contests. Participation in these is completely voluntary and the user therefore has a choice whether or not to disclose the requested information. This information will be used for our marketing and sales purposes, for website administration and for such purposes as expressly stated in the survey or contest.

 

Review and Removal of Personally Identifiable Data
We need your help in making sure your personal information is correct in our data bases. If you provide us with personally identifiable information you may submit a request to review this information and either change or remove such data by sending an email to webmaster@gowhiteoak.com.

 

Cookies and Other Tracking Methods
When you view our websites or advertisements, we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on our websites, to help you navigate a website as easily as possible. Cookies can help us to better understand how users use our websites, which in turn helps us focus our resources on features that are more popular with our users. If you prefer not to receive cookies while browsing our website, please refer to the documentation that came with your web browser software on how to disable cookies. Please be aware that if you turn off cookies parts of our websites, including the portion targeted for our registered customers, may not work properly.

 

Security
We are committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, we have in place physical, electronic and managerial procedures to safeguard the information we collect. If appropriate, we use authentication tools among other methods to protect your web-based personal information. White Oak takes your security seriously and takes reasonable steps to protect your information; however no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Emails you send us are not secure when they are transmitted to us. If your communication is sensitive or includes highly confidential information, contact us in advance to determine a more secure method of transmission. When appropriate, we restrict the number of employees internally who can access such data and instruct such employees that the data is to be used only in adherence with the principles set forth in this Privacy Policy and our internal policies.

 

Information from Other Sources
We might obtain and/or receive information about you from other sources and use the information for marketing and/or other purposes. Even if you opt to not provide or ask that we do not use your personal information obtained through the used of White Oak’s website, we may use information regarding you that has been obtained from other sources.

 

Amendments
White Oak will amend this Privacy Policy from time to time. Such amendments will be effective when posted at this URL or other sections of our website.

 

Questions
If you have any questions regarding this Privacy Policy, please email webmaster@gowhiteoak.com or mail your question(s) to:
White Oak
1180 Dillerville Road
Lancaster, PA 17601
Attn: Webmaster