Customer Relationship Management (CRM)
That's what it's all about. Generating leads, earning new clients and maintaining relationships.
It’s all in the process. Acquisition is about building your portfolio of new clients and nurturing your current clients. You need to build brand loyalty while maintaining the relationship with additional products or services. White Oak helps you do this by spending time with you and listening to your marketing successes and failures. We know that the key to planning a successful direct marketing campaign is in understanding your business, goals and objectives. Together, we can build a plan to help you connect with your prospects and current clients. It starts with the data, one customer, and one message at a time, and ends with fantastic results.
We'll guide you through every step of your marketing plan, with services that include:
- Lead generation
- Customer retention
- Customer reactivation
- Cross selling and upselling
- Enhancing customer experience
- Strengthening customer loyalty