If you are trying to sell costume jewelry and organic smoothies, price and opportunity might motivate customers to purchase spontaneously or switch from a competitor. But if you sell higher-end or more complex products, it often takes a different approach. Let’s say you are a pediatric dentist. Most of your patients are at least two years old, but the American Academy of Pediatric Dentistry (AAPD) recommends that children see a dentist by age one. In line with these recommendations, you want to encourage families to bring in their children right after their first birthday. But how do you break into the lives of busy parents and motivate them to do what is the last thing most parents want to do—take their infant to the dentist?
| Last Updated: 12 April 2023
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